Feb. 2, 2026
How Employee Engagement Drives Brand Mojo
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The connection between employee morale and customer experience with employee engagement expert Jim Knight.
In this episode of the Brand Narrative podcast, author/speaker Jim Knight shares insights and lessons learned for employers in search of an engaged team and customers who are not just satisfied, but brand advocates. Links discussed in this episode include:
- Jim Knight's bio
- Jim's latest book, Engagement that Rocks.
The Brand Narrative podcast is produced and published by Findsome & Winmore and hosted by Matt Certo, agency CEO and author of Formulaic: How Thriving Companies Market from the Core.